File a Complaint

The respect of all REALTOR® associations rests on the caliber of their members. All REALTORS® who witness misconduct or illegal activity are required to report it for the good of the profession.

SCR Ethics Complaint Package

How to file a complaint

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If you wish to file an ethics complaint, you will want to start by reviewing the Code of Ethics.

The Code is the standard by which the Grievance Committee of the Board reviews allegations of potential violations. The Articles in the Code of Ethics are the specific obligations that can subject REALTOR® members to disciplinary action after a due process hearing.

After carefully reading the Code, complete the SCR ethics complaint form, including an explanation of why you believe a specific Article (or Articles) has been violated

Any ethics complaint must cite an Article since that is the standard by which REALTORS®’ conduct is judged; a Standard of Practice may only be cited in support of a charge that an Article was violated. You must also include the date you became aware there was a potential violation.

If you have difficulty making the determination concerning which Articles have been violated, write what your complaint is and explain the situation as clearly as possible.

When we receive an ethics complaint, it will go to our Grievance Committee whom will review the matter and decide if there are sufficient grounds for a hearing by our Professional Standards Committee.

Should the Grievance Committee forward your complaint to a hearing by our Professional Standards Committee then you will be requested to attend the hearing at the SCR office located in Columbia, SC.

All ethics complaints must be filed within one hundred eighty (180) days after the facts constituting the matter complained of was known, or could have been known, in the exercise of reasonable diligence (unless the board’s informal dispute resolution processes [e.g., mediation] are initiated by the complainant).

For more on Ethics Complaints from NAR – click here.

If you have questions, contact the SCR Legal Hotline at 1-800-233-6381.

Otherwise, report misconduct at the following agencies.

Mortgage Fraud License Violations
  • FBI: (803) 216-9671
  • SC Real Estate Commission:
    (803) 896-4400
Discrimination Unethical/Unprofessional Conduct
  • HUD: (803) 253-3043
  • SC Human Affairs Commission:
    (803) 737-7800
  • REALTORS®: (803) 772-5206
  • Lawyers: (803) 734-2038
  • Mortgage Brokers: (803) 734-4200