File a Complaint

Please call us at 1-800-233-6381 or email us at information@screaltors.org

The respect of all REALTOR® associations rests on the caliber of their members. All REALTORS® who witness misconduct or illegal activity are required to report it for the good of the profession. To review the NAR Code of Ethics and Standards of Practice, click here.

If you have questions, contact the SCR Legal Hotline at 1-800-233-6381.

Otherwise, report misconduct at the following agencies.

Mortgage Fraud License Violations
  • FBI: (803) 216-9671
  • SC Real Estate Commission:
    (803) 896-4400
Discrimination Unethical/Unprofessional Conduct
  • HUD: (803) 253-3043
  • SC Human Affairs Commission:
    (803) 737-7800
  • REALTORS®: (803) 772-5206
  • Lawyers: (803) 734-2038
  • Mortgage Brokers: (803) 734-4200

How to file a complaint

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First, think about what you are upset about.

If there is money or specific action you need from another person or company, your dispute is probably legal and you need to hire a lawyer and file a lawsuit.

In a legal dispute, you should hire a SC attorney to represent you. The SC Bar Lawyer Referral Service can be reached by calling 1-800-868-2284.

Prior to filing a lawsuit, you may want to convince the other party to engage in voluntary mediation.

In mediation, you and the other party talk and decide which mediator you will together hire. You and the other party also talk and decide when and where to meet to compromise.

The mediator helps you two talk through the dispute and come to your own compromise solution. Both sides get a little of what they want,  the process is quicker than waiting for a court docket slot to open, and there are no lawyer fees.

In SC, most real estate workers are licensed by the SC government via the SC Real Estate Commission located at the Labor Licensing and Regulation Agency.

You can read license law and license law discipline actions on the LLR Website. You can even download a complaint form. The SCREC phone number is 803-896-4400.

A majority of SC real estate workers are also a voluntary member of the REALTOR® trade association. There are local, state, and national REALTOR® association offices. REALTORS® operate under a Code of Ethics.  You can read about the REALTOR® Code of Ethics here

Ethics complaints are filed at the local REALTOR® Association office.  You can call the state REALTOR® Association office to get additional information and the phone number of the local Realtor Association office where you can file a complaint. The South Carolina Association of REALTORS® office can be reached at 1-800-233-6381.

So remember:

  1. If you want money from someone or to force them to do something, you probably need to hire a lawyer and file a lawsuit.  Lawyer Referral Service (800) 868-2284
  2. If you want a cheaper and quicker alternative to litigation, consider you and the other party mediating a mutually agreeable solution.  Contact a REALTOR® Association for more information. (800) 233-6381
  3. If you want the government to punish a real estate licensee for license law violations, contact the SC government’s SC Real Estate Commission. (803) 896-4400.
  4. If you want a REALTOR® to receive training to improve their future professionalism, contact the REALTOR® Association to file an ethics complaint.  (800) 233-6381.